Who we are
Effective Date: 1/5/2024
Website: www.carwo.co.in
Legal Entity: Magic Carwo India LLP
Introduction
Magic Carwo India LLP is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your information when you interact with us via WhatsApp, website, or mobile app.
Information We Collect
We may collect the following information:
- Personal Information: Name, phone number, email, address, vehicle details.
- Order Details: Type of service, date/time, location, payment details.
- Technical Data: IP address, device information, cookies (when using our website/app).
Use of Information
Your data is used to:
- Book and manage services.
- Deliver products and communicate updates.
- Improve our offerings and customer experience.
- Send marketing or promotional content (with your consent).
Data Sharing
We do not sell or rent your data. We may share it with:
- Our service partners and staff to fulfill your order.
- Third-party service providers (e.g., payment gateways) must operate under strict confidentiality.
- Legal authorities, if required by law.
Data Storage & Security
We store data securely using encryption and secure servers. We take reasonable measures to prevent unauthorised access or misuse.
User Rights
You may:
- Access or update your data.
- Request the deletion of your information.
- Opt out of promotional communications at any time.
Cookies
Our website may use cookies for better functionality and analytics. You may disable cookies through your browser settings.
Third-Party Links
Our platforms may contain links to third-party sites (e.g., payment gateways). We are not responsible for their privacy practices.
Children’s Privacy
We do not knowingly collect data from individuals under the age of 18.
Updates to This Policy
This policy may be updated periodically. Changes will be notified on our website/app with the latest effective date.
Contact Us
For any questions or concerns, please contact us at:
📧 Email: support@carwo.co.in
📞 Phone: 9822214681